Quote of the week
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Monday, November 30, 2009 |
In describing today's accelerating changes, the media fire blips of unrelated information at us. Experts bury us under mountains of narrowly specialized monographs. Popular forecasters present lists of unrelated trends, without any model to show us their interconnections or the forces likely to reverse them. As a result, change itself comes to be seen as anarchic, even lunatic. |
posted by Editor @ 10:33 AM
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Communication is the Key!
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“Strides in communication now permit us to talk with people around the globe, but cannot bridge the ever-widening gaps within our own families.” This was pointed out by a famous actress to her manager. Indeed, her keen observation presents an apt truth today: "Even with huge advances in technology, there are still big problems in communication."
Communication comes from the Latin word cummunico. It means “to share”. Simply put, communication is a sharing experience. When people share their feelings and allow others to share their own feeling as well, many things can happen. Free flowing communication should be open and flexible. In times of crisis, good communication is important. For example, when a husband incurred bad debts and the wife lost her job, the two of them should open avenues of communication in order to come up with a good solution. One simple solution is for the husband, who still has a job, to apply for a bad credit payday loan that could tide them over to the next permanent solution to their financial problems. If both spouses refuse to communicate and deal with the problem by discussing it, then the situation might take a nasty turn.
To communicate effectively, a person should listen first. A wise leader once said, “Courage is what it takes to stand up and speak. Courage is also what it takes to sit down and listen.” Good communication is also shown through giving and expecting respect, and being truthful, sincere, and honest to other people. However, it is important also that during the process of communicating, there should be an understanding of what is said, and not just who is speaking.
Communication is a vital key in building better relationships—whether in marriage, in business, or anywhere else. For building lifetime relationships in any area of one’s life, a person must create a positive environment, particularly during times of crisis, anxiety, or loss. Circumstances should never affect how people relate to others. With families, for example, find a chance to spend time together. Make family time a special time. What’s a hundred dollars from a person’s payday cash loan if this means taking the family out on a road trip or a nice dinner and movie night out? With friends, one should make it a point to do friends’ favors. At work, an employee could try to make a difference by speaking well of everybody and encouraging everyone’s effort. For managers and supervisors, they can promote positive conversation is the workplace.
Remember the saying, “Use two ears and one mouth.” For good communication to happen, people should open their mouth, but listen first.
Source: Communication is the Key!Labels: better communication, Commucation Skills |
posted by Editor @ 10:32 AM
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Joke fo the week
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 A blonde and a brunette are driving down the highway in a convertible. The brunette knows that she's speeding so she asks the blonde if there's a cop behind them. The blonde looks behind her and sees a cop and tells the brunette. The brunette then asks if his he's got his lights on. The blonde replies "Yes...No...Yes...No...Yes...No" |
posted by Editor @ 10:20 AM
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Conference Calls
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With the advent of modern technology and advancement in the field of telecommunication, conference calling has no longer remains a luxurious service to be enjoyed, but more of a necessity of every organization and business concern for establishing a good communication network between employees and other delegates.
Conference calling has many benefits of its own. Firstly they are cheap as considered to normal long distance phone calls. Secondly, you can communicate with people without having to go to places or travelling by car or train or air. You can fix a communication or a meeting with delegates in another city or maybe another country, while you are sitting in your own office at your desk. It thus saves more money than you can even imagine, and also saves the effort of having to move from place to place just for the sake of conducting a business meeting. You also have an option of recording the conference call you made with your delegates, rather than taking down all the minutes of the meeting.
Also, if you are taking the conference calling service from an operator, then they usually provide you discounts or additional value packs on the greater minutes you buy. They also provide you with subscription facilities at discounted rates, and often conference calls are cheaper than normal phone calls because of the bulk minutes you get at cheaper rates from the operator.
Conference calls can be of two types – the normal phone to phone conference service or the video conferencing service. While the video conferencing requires additional equipment on your side, the audio conferencing usually does not require any extra costs than that of a simple phone.
Cheap conference calling can be done from two to two hundred people at a time as per your requirements. Now cheap conference calling options are also available from the internet by service providers using the VoIP technology. The best part of such services is that you get instant activation and can switch between the conference interface and personal call interface according to your needs anytime you want.
Continue:Conference CallsLabels: business communication, conference calls |
posted by Editor @ 10:18 AM
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Quote of the week
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Monday, November 23, 2009 |
A world community can exist only with world communication, which means something more than extensive short-wave facilities scattered; about the globe. It means common understanding, a common tradition, common ideas, and common ideals.
Robert M. Hutchins |
posted by Editor @ 1:37 PM
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How Good Are Your Communication Skills?
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Speaking, Listening, Writing, and Reading Effectively
Communication skills are some of the most important skills that you need to succeed in the workplace.
We talk to people face to face, and we listen when people talk to us. We write emails and reports, and we read the documents that are sent to us. Communication, therefore, is a process that involves at least two people - a sender and a receiver. For it to be successful, the receiver must understand the message in the way that the sender intended.
This sounds quite simple. But have you ever been in a situation where this hasn't happened? Misunderstanding and confusion often occur, and they can cause enormous problems.
If you want to be an expert communicator, you need to be effective at all points in the communication process - and you must be comfortable with the different channels of communication. When you communicate well, you can be very successful. On the other hand, poor communicators struggle to develop their careers beyond a certain point.
So are you communicating effectively? Take this short quiz to find out.
Continue:The Communication Quiz Labels: better communication, communiation Quiz |
posted by Editor @ 11:23 AM
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Joke Of the Week
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Sunday, November 22, 2009 |
 This is the true story of George Phillips of Meridian, Mississippi, who was going to bed when his wife told him that he'd left the light on in the shed. George opened the door to go turn off the light but saw there were people in the shed in the process of stealing things.
He immediately phoned the police, who asked "Is someone in your house?" and George said no and explained the situation. Then they explained that all patrols were busy, and that he should simply lock his door and an officer would be there when available.
George said, "Okay," hung up, counted to 30, and phoned the police again.
"Hello, I just called you a few seconds ago because there were people in my shed. Well, you don't have to worry about them now because I've just shot them all."
Then he hung up. Within five minutes three squad cars, an Armed Response unit, and an ambulance showed up. Of course, the police caught the burglars red-handed.
One of the policemen said to George: "I thought you said that you'd shot them!"
George said, "I thought you said there was nobody available!" |
posted by Editor @ 1:53 PM
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Communicate with Confidence
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Tuesday, November 17, 2009 |
It is said that most business problems are people problems and most people problems are COMMUNICATION problems.
These half day and one day programs tackle the most common workplace communication issues and provide participants with highly valuable skills that can be applied for immediate positive impact.
These programs will help you to understand the different ways people communicate, provide techniques for active listening and give you effective tips to get your message across and minimise potential misunderstandings.
Mastering these important skills can assist in developing business relationships, increasing sales, managing staff, improving productivity and creating workplace harmony.
Learn how to adapt your communication style to suit the person, the circumstance and achieve the desired outcome. Develop techniques to ‘set the scene’ when communicating and how to increase your ‘positive’ language.
Communicate with Confidence has been eagerly received in a cross section of industries and across a multitude of positions. All participants who have completed this program have left with new skills, techniques and tips to immediately have a positive effect on any communications - professionally and personally.
Continue:Communicate with Confidence Labels: better communication, better communication tips |
posted by Editor @ 12:03 PM
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Making Communication in the Workplace Effective
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Tuesday, November 03, 2009 |
Why is it that, when so many businesses commit so many resources to internal communication, people always seem to say that communication in workplaces is a significant problem?
One reason is that too often we take “communication” for granted. After all, we know how to talk to people, don’t we?
In organisation surveys (and also in exit interviews) employees frequently say that no one ever tells them anything or listens to them – but managers say in reply that they seem never to stop communicating with employees on important matters.
Poor communication – or perceptions of poor communication - can be directly linked to increased operating costs and reduced efficiency because of:
* lower productivity of people * employee dissatisfaction * employee turnover * absenteeism * lack of understanding of business strategy * lack of common direction
In most cases, when people criticise communication in an organisation, the concern is expressed in general terms such as “communication is bad” or “we are never given enough information”.
Such criticisms are hard to respond to and do not really identify specifically what the problem is with communication. (So the response is often to change nothing about the way communication is delivered - on the assumption either that there is nothing really wrong or that nothing can be done. The other reaction is to just to do more of what is already being done – thereby worsening the “problem”.)
So what needs to happen? As a first step, it is important to understand that communication is more than simply talking to people or giving information. There are a number of reasons why communication may not be effective. To apply a “generic fix” or to make changes to address the wrong cause of the breakdown will, in all probability, deliver an outcome that is not greatly improved. Consider these four areas in which communication may fail to be effective.
Style and Method
Just as people learn in different ways, people absorb communication in a variety of ways. So, it is important to ensure that the “style” of communication is varied to ensure that everyone will understand the message.
At its most basic level, consider presenting important information in pictures, spoken and written.
Make sure that, as often as possible, your communication is “two way”. There must be an opportunity for questions, discussion and clarification of the key issues. Messages, emails or notices are much more able to be misunderstood, misplaced or simply not read.
Content
Be sure that what you are communicating has the right level of detail and is expressed in a way that the audience will understand. Too much detail will cause some people to switch off but too little detail may give the impression that there is something being hidden or avoided.
Using language that people understand, for example, means that any jargon used is understood by everyone and complex language and words are kept to a minimum.
Continue:Business PerformanceLabels: better communication |
posted by Editor @ 11:09 AM
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How Good Are Your Communication Skills?
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Monday, November 02, 2009 |
Speaking, Listening, Writing, and Reading Effectively
Communication skills are some of the most important skills that you need to succeed in the workplace.
We talk to people face to face, and we listen when people talk to us. We write emails and reports, and we read the documents that are sent to us. Communication, therefore, is a process that involves at least two people - a sender and a receiver. For it to be successful, the receiver must understand the message in the way that the sender intended.
This sounds quite simple. But have you ever been in a situation where this hasn't happened? Misunderstanding and confusion often occur, and they can cause enormous problems.
If you want to be an expert communicator, you need to be effective at all points in the communication process - and you must be comfortable with the different channels of communication. When you communicate well, you can be very successful. On the other hand, poor communicators struggle to develop their careers beyond a certain point.
So are you communicating effectively? Take this short quiz to find out.
Continue:How Good Are Your Communication Skills?Labels: Commucation Skills |
posted by Editor @ 11:48 AM
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Better communication
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Wednesday, October 28, 2009 |
Saying what you mean and meaning what you say isn't second nature. But getting your point across gets easier with these tips for better communication.
Since the dawn of man we have been perfecting techniques that help us to convey our messages. From gestures to inflections to carefully thought out words we strive to be understood. These clear-cut tips on communication teach the dynamics of making a point and shed light on the nuances of a true exchange.
Think before you speak. Saying what you mean and meaning what you say is the golden rule to communication. To achieve this you must hear what you are saying before it is spoken. This requires pausing for a moment of thought. Analyze what you plan to say and evaluate whether it sounds like what you mean. When you speak to someone you don’t have a backspace key to erase what you just said.
Make eye contact. Eye contact emphasizes sincerity and without sincerity your point will not be received. All animals, including humans, use eye contact to read intentions and many have said that the eyes are the windows to the soul. A strong gaze also captivates the audience. You demand attention by giving it.
Use your body to help you get your point across. There are studies that have proven gestures are directly connected to language and affective communicators use all the tools available. Waving your hand, snapping your fingers or stomping your foot can be just the added effect you need to make your message clear.
Keep it simple. Don’t try to roll a handful of thoughts into one breath. Break up your ideas—they will be easier to comprehend. Direct statements work well, allowing your audience to digest as you speak instead of refiguring your point when you’re done. Speaking concisely also promotes interest and makes your message more listener-friendly.
Leave out hesitation. Thinking before you speak will help to curb this tiresome habit.
Imagine, the complexities of algebra formulas are no more interesting when they are spoken in monotone and punctuated with a flurry of ums and uhs. Confidence in what you’re saying brings validity to your words and ensures the listener that you mean what you say.
Watch your body language. Just as important as using gestures, it’s important not to convey messages that could foil your attempts to communicate. Leave out sarcastic eye rolling and listless sighs. This sort of behavior is like throwing up roadblocks on the roads of communication.
Lastly, it must be understood that hearing is half of being heard. Communication implies an interchange of thought. By listening to people and the world around you, you can discern what is comprehensible by what you take in. Another advantage to listening is that whom you’re listening to will be more apt to listen to you. You would be surprised to know that one of the biggest reasons people don’t communicate is that the listener isn’t listening. Often our minds race ahead by planning what we want to say next, all the while ignoring what is presently being said. Communicating your ideas isn’t easy, but making a connection with someone is well worth the energies used. When a connection is made, the floodgates of knowledge open side.
Source: Better communicationLabels: better communication tips |
posted by Editor @ 1:38 PM
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Stand Up and Speak
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Monday, October 26, 2009 |
Over 90% of the population fear public speaking more than death, yet it is the most powerful form of communication. Public speaking Trainer Darren Fleming shares his secrets on overcoming these fears and getting your message out there.
Despite recent advances in communication technology, face-to-face communication still has the greatest influence over people. Whether it is persuading the bank manager to extend credit, business partners to adopt your idea or getting customers to buy your product, it is your skill as a presenter in selling your ideas that will largely determine your success.
Often it is necessary to present the same idea to different audience for different reasons. Take the idea of wanting to change business structure to capitalise on a new market. There are several interested parties that need to be convinced you are on the right track. These include the Bank, Staff and Board. If these parties aren’t convinced, your ideas may be doomed from the beginning.
Take the bank. The bank will want to know all the ins and outs of the new market. How big is it and who is the competition? How long will it be before a profit is returned? What will the new structure be? How much do you need to borrow? The bank will want to make a very clinical, calculated and safe decision. They will want facts that they can question and rely upon.
Your staff however, are more concerned about putting food on the table and paying the mortgage. Although they will want to know about markets and structure, they care more about the emotive issues of their job security and pay packets. Therefore, they need information that is personally reassuring. They will be more concerned about career progression and job fulfilment rather than how much is being borrowed or who the major competition will be.
Continue:ExecutiveSpeakingLabels: Commucation Skills, public speaking |
posted by Editor @ 11:56 AM
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How to Have Better Marriage Communication in Remarriage
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Wednesday, October 21, 2009 |
Remarriage seems to become more and more common with every passing decade. While remarriage brings many opportunities for divorced couples and their families, there are also many challenges to overcome in remarriage. In particular, many remarried couples face the challenge of consistently maintaining positive marital communication in their marriages. However, there are ways to combat this challenge with practice and hard work.
Spend time together. There is nothing better than spending quality time with your spouse to help your communication skills and your relationship. Plan a date, take a trip, or play a game together. Try to plan activities that require you to spend time talking with one another. If you are going to talk through the movie at the movie theater, go to the movies, if not, find another activity that will allow you to practice communicating as a couple. Practice is the only way to increase the quality your couple communication. Outline a course of action for conflict. Disagreements are sure to happen in a remarriage or any marriage. Before a situation happens, work together to come up with ways to deal with conflict. Maybe you will agree that when things start to heat up you will take a time out or write a letter about the disagreement. The important thing is that when you feel your tempers rising, you know you can no longer communicate effectively. A routine to follow will help you get back to the point where you can talk about disagreements together.
Do what works for you. Every couple has their own unique style for effectively communicating together. Don’t try to be like anyone else or measure your success with that of other couples. Similarly, don’t measure the communication in your remarriage with the communication patterns you had in previous relationships. Time together and personalities will make every couple relationship different. Commit to making the communication that you have with your current partner the best that it can be. Source: eHow Labels: better communication, marriage communication |
posted by Editor @ 12:36 PM
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Speaking Up With Confidence
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Monday, October 12, 2009 |
Many women speak softly. Yet they often do not realize the power of their voices. We've learned over time that our visual image is powerful. Unfortunately, our voice often gets overlooked.
Let's look at this phenomenon with an example loosely adapted from a real situation experienced by one of my coaching clients.
Sara Lynn Smith is the assistant director for crime prevention in Mid-Town USA. She's been asked by the local Rotary Club to speak about Crime in Our City. This is a topic she feels passionate about. She prepares her talk by writing it out and developing her speech, going over it and over it in her mind. She types it on note cards, triple-spaced in a large font. Then she studies her Dress for Success books. She selects a conservative navy pants-suit and a crisp white shirt. She wears comfortable well-polished pumps. She puts on a soft shade of red lipstick-not too brassy, and a small amount of blush on her cheeks. She takes her long hair and braids it in a French knot. Looking at herself in the mirror, she smiles. She looks professional and smart.
Walking out the door, she grabs her computer case and her notes and departs for the meeting. After the introductions, she walks up to the podium, she perches her reading glasses on her nose, and looks directly at the audience.
"I'm, uh, so, glad to be here today. Thank you, for, um, inviting me to, um, speak to you. I think this is a topic of great importance to our community. (clears throat). Excuse me. . .but we can do a lot in our community that, err, well, we just haven't done. I've worked for 18 years as the assistant director in the office of crime prevention and, um, well, you see I've seen a lot of things. Without the community, I don't think we will ever, err, at least, I doubt we can ever (laughs) make crime go away."
Sara Lynn Smith took care of all the preliminaries. She carefully wrote out her speech and put it in a format which would make it easy to refer to. She selected her clothes with a lot of thought, wanting to give the impression of a smart, professional woman. On the surface she did everything right. But if you were in the audience at the Rotary Club, what would you think of Sara Lynn? Would you think she was a confident woman? Do you see a smart, professional woman before you? Are you still listening to her speech?
In all likelihood, you've stopped listening to Sara Lynn. Your mind is probably wandering. You will not remember her or her speech. She's made little impact on you. Why? She forgot to add power to her voice. She left out that one very important component of communication.
Continue:Speaking Up With Confidence
Source:ArticlebaseLabels: comunications |
posted by Editor @ 12:14 PM
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Credibility is the Key to Success
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Monday, October 05, 2009 |
The key to a company’s credibility lies in its ability to communicate. Although media training generally focuses on speaking to the press, the same techniques can be used to increase effective communication between upper management and the rest of the company’s employees and between the company and its customers. In times of crisis, this communication becomes more important than ever. To paraphrase a former General Electric slogan, in times of crisis, credibility is our most important product. Consistently, executive and crisis response teams that participate in media training exercises on a regular basis inform and reassure the public better than the untrained. Maintaining CredibilityThe following media training tips provide a guideline for planning for, dealing with, and coming away from a crisis with your reputation largely unscathed and perhaps even enhanced. Plan ahead. Before a crisis occurs, know who will be in charge of what, and have a cen  tralized headquarters established. Many organizations should have a second designated crisis headquarters location in the event the first is unusable. Update emergency contact lists frequently and make sure that whoever would need to be reached in a crisis can be reached quickly. A chaotic situation means that it will take far longer for you to gather the information you’ll need to communicate with the public. Gather information. When crisis hits, gather as much information as possible, as quickly as possible. What happened? Where? Has anyone been injured or killed? These are the questions that you’ll be asked by reporters, family members and employees. Know what you’ll tell them. Communicate early and often. Make a statement as soon as you can – but take the time to get organized first. Communicate frequently, even if it’s only to say “We don’t have anything further at the moment, but we will let you know as soon as we do.” Don’t treat questions as an annoyance. Convey concern and a desire to keep everyone in the loop. People are more apt to trust an “I don’t know” than they are to trust silence.  Communicate directly with those affected. While the public at large may have an interest in what’s going on, the people directly affected by the crisis need a more personalized approach. It’s not fair for employees to find out about their own lay-off on the evening news, or have to consult a web site to find out if a family member has been injured. Remember that the show must go on. Even though you’re dealing with a huge problem now, your organization’s operations still need to be attended to. Bills need to be paid, clients need to be contacted, and employees need to be given guidance. It’s essential that you keep your day-to-day activities as close to normal as possible. The crisis will pass, but the everyday needs of your business will still be there. Run practice drills often. Once you’ve established a plan and process for dealing with a crisis, you should put that plan into action as soon as possible. Conduct mock training drills to “shake down” the plan and see what needs to be improved. Too often crisis plans get put on a shelf and are forgotten. Keep your executives and crisis team sharp, so that if a crisis does happen, you’ll be prepared. Source :EzineArticlesLabels: Maintaining Credibility |
posted by Editor @ 8:27 AM
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How to Communicate With Clarity and Power
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Thursday, October 01, 2009 |
If you want to know how to communicate, the most important rule is to keep your message clear and positive. That makes it so much more likely that you will be understood and that people will be more likely to listen to you as you won't be perceived as criticizing.
To keep your message simple you should: - Use short, simple sentences.
- Only make one request or ask one question at a time. - Be specific with what you say.
- Avoid being over-emotional with negative emotions Now that you have those basic rules of how to communicate, let us look at some examples of how to use that communication in specific circumstances:
To Give Praise: It's nice to know what we do is appreciated, isn't it? So often we forget to offer praise where it is earned. That's sad, because if people are praised for doing something good they are more likely to repeat that behavior.
1. Look directly at the person.
2. Tell him or her exactly what they did that was good.
3. Tell the other person exactly how you felt about the good thing they did.
4. Remember to encourage people by praising even small improvements; waiting for praise for major improvements can be too demoralizing.
5. It is important to praise people immediately; that way they feel appreciated and they also know exactly what it is that they've done well.
6. Don't add a critical 'but' when you praise. Just praise someone; there is time to address less desirable behaviors elsewhere.
To Make A Request: If you want a person to act in a particular way or thing something in particular, you need to couch your request in positive terms. Nagging will get you nowhere; neither will demanding your own way. You should instead state clearly what you want that person to do and tell them how much you appreciate what they are doing and the effort that they are making.
1. Look at the person when you talk to him or her.
2. Tell the person specifically what you want them to do.
3. Tell him or her how it would make you feel if they do as you ask.
4. Keep your tone and posture friendly and not demanding or aggressive.
These suggestions won't guarantee your requests are met; it may be that your request was unreasonable or that the other person could not comply or was unwilling to do so. But asking in such a way makes it more likely that your will get what you ask for.
To Express Negative Feelings:
I've just finished telling you how you need to be positive and here I am bringing up negative feelings but the truth is that we all have negative feelings at times; that is natural and if they are not expressed constructively they can be a strong destructive force. There are a few guidelines which should help you express negative feelings constructively so that the matters can be addressed and the problem solved.
1. Maintain eye contact when you speak to the other person.
2. Be specific about how the behavior was unwelcome.
3. Tell the person how it made you feel.
4. Be constructive and simply state how he or she can prevent this problem happening again.
5. Maintain an open, friendly posture which is not aggressive or confrontational.
This should have given you some guidance on how to communicate in certain circumstances but it will also have provided you with some basic guidelines which help in any communication.
Source: EzineArticlesLabels: comunications tips |
posted by Editor @ 9:31 AM
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How to survive watching yourself on video
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Tuesday, September 29, 2009 |
Do you hate the idea of watching yourself on video? Most people do. But on our courses it’s one of our most powerful tools for helping people to reduce their fear of public speaking. Watching yourself give a presentation can give you a tremendous confidence boost.
That’s because the way that you come across is often better than the way you imagine you come across. That’s because you can feel your nervousness, but the audience can only see it or hear it. Mike Bogle from the TechTicker blog writes:
In listening to the recording I was actually amazed how relaxed I sounded relative to the whirlwind of anxiety that was actually going on inside my head.
So your audience is not nearly as aware of your nervousness as you are.
There’s only one way to prove this to yourself and that’s by watching yourself present on video. But there’s a right way and a wrong way to watch yourself. So here are some tips to not only survive watching your video but to give yourself a boost of confidence: 1. Watch with an honest and compassionate friend
Choose a friend who was at the live presentation when you were videoed. This is because there are some things which stand out in a video which the audience wouldn’t have noticed during the live presentation. Your friend can guide you as to what was noticeable during your live presentation. Otherwise there’s a risk that you may get fixated on something you think you did wrong – but which the live audience didn’t notice. 2. Be aware that it can be a little weird “Aargh! I look like my mother”
Most people find watching themselves on video to be a little weird. Watching yourself on video is very different to seeing your reflection in the mirror- you see different angles of your face, you see yourself moving. And you may sudddenly realise you look just like your mother, or your brother or whatever! “I hate my voice!”
Your voice also sounds different. You probably already know this from hearing yourself on your answerphone. The explanation for this is that when you hear yourself normally (ie: not recorded) you’re hearing yourself through your skull bones and your chest cavity. Therefore your voice sounds deeper and more resonant to you. The way you hear yourself on the video is the way that other people normally hear you (sorry ;-) ). 3. Get over it!
Give yourself a few moments to notice these weird things – and then realize that these things are only of any interest to you. Your audience doesn’t care whether you look like your mother, and they’re used to hearing your voice. Your friend will corroborate this – ask them. 4. Don’t get concerned that you’re waving your hands about
On video your gestures look bigger than they do in real life. That’s because of the frame provided by the video. That amplifies your body language. It’s most likely that your gestures were great during the live presentation. Gestures add energy and show enthusiasm. Ask your friend how your gestures came across in the live presentation. 5. Don’t get hung up on little things
You may notice things (scratching your nose, saying the odd um and ah) that were not that noticeable in the live presentation. Again, when you notice these things, pause the video, and ask your friend whether it was distracting in the live presentation.
Continoue:Speaking about PresentingLabels: confidence boost |
posted by Editor @ 9:21 AM
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Put the Whole World in Your Hand
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Wednesday, September 16, 2009 |
Thanks to a recent deluge of slick cellular handsets like the BlackBerry Curve 8520 and MyTouch 3G, you know the drill: another week, another high-end smartphone suitable for use as a portable small-business solution.
So what makes Sprint’s most recent debut, the HTC Touch Pro2 (also available on T-Mobile), stand out from the existing crop of mobile communications devices? An oversized 3.6-inch 400x800 WVGA touchscreen that makes it easier to read e-mails, skim documents and surf Web pages for one, with a spacious slide-out QWERTY keyboard and world calling capabilities equally recommendable features as well. Then again, the gizmo is also notable in that all these perks come at a strikingly high price ($349 with two-year contract), nearly twice as much as competitors like the Palm Pre or iPhone 3G S.
On the bright side, equipped with the popular and widely-supported Windows Mobile 6.1 operating system, the device offers high-speed 3G internet connectivity and nearly a day’s worth of battery life. Flipping between contacts and appointments is further made painless via an intuitive, icon-driven 3-D “TouchFLO” interface that lets you browse and activate applications just by flicking and tapping them as well. Still, it’s the Touch Pro2’s generous display, Wi-Fi connectivity and comfy, responsive keys that prove its most prominent technical highlights, making it simple to perform work-related tasks while traveling, or quickly shoot important missives off to associates back home.
Source: EntrepreneurLabels: comunication devices |
posted by Editor @ 12:35 PM
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Why Become a Speaker?
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Tuesday, September 01, 2009 |
By Dana Bristol-Smith
So many people want to become speakers. They think it's a great way to earn a living, be the center of attention, and live glamorously.
After being a speaker and trainer for the last 10 years, I have a different opinion.
I believe that the only reason to become a speaker is to empower and educate others. If our content isn't doing that we shouldn't be speaking in public!
Unfortunately we've all heard speakers who had style but not substance and authenticity.
Speaking is a service that we provide that needs to be delivered as such. If we are lucky enough to make our living from speaking, we should be serving others through our work.
I ask these questions of speakers and wanna be's:
1. Is what you are saying truly important to others, humankind, the planet? 2. Can people use your message to make their lives better? 3. Are you willing to look your audience members in their eyes and speak to their hearts? 4. Are you willing to be vulnerable and share your real self with your audience?
Here's to you courageous souls who dare to be real! My hat is off to you!
Source:Speak for successLabels: public speaking |
posted by Editor @ 9:36 AM
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Speaking and Presenting From The Heart
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Saturday, August 15, 2009 |
Seminars, presentations and training classes abound these days. If you read any b usiness calendar or newspaper you will find literally dozens each day. They cover a variety of subjects from estate planning to networking to human resources to disaster recovery. There's usually great information, PowerPoint and nifty handouts, but how is the message actually delivered? Is the "expert" in the field tossing out piles of information with poorly designed PowerPoint slides that are difficult to decipher? Or is it engaging and informative? Too many times, the presenter gets in his own way. It's a painful experience for the audience. If you have to deliver a presentation, whether it's in your own office for a team project or it's in front of 100 strangers at a professional meeting, here are 5 tips to make it a positive experience for you and everyone in the room.
1- Prepare for your audience. Find out in advance who will be attending, why they will be listening to you and what they hope to learn. Regardless of the time limit, keep your presentation or remarks to three bullet points or main themes. Dumping too much information on people won't make you look smart; it can quickly confuse your audience. Keep it simple.
2- Write an outline. Have a logical opening, a body with the three main bullet points and a close. Your goal is to get them "hooked" from the first few seconds. Telling them about your experience, education and talking about "me, me, me" is equivalent to a sleeping pill. It must be tied to their lives. People don't care about you as much as they care about themselves and what they can learn from you. Help to solve their problem. Have a clear and definitive ending that summarizes what your audience is taking away with them. Action plans are good.
3- Get rea l. You will never move others, heart-to-heart, unless you speak from the heart. Your ability to combine important information with your own real-life stories woven in makes a huge difference in your speaking success. If you've opened your eyes and gotten out of bed, funny things are all around you. Start to become aware of them and how they might fit into a presentation or conversation. When I speak, I have stories about my kids and family members and even a PowerPoint slide with a picture of my son and my niece. I use cartoons in my presentation slides and include a slide with the cast of "Friends." It all connects with the content of my presentation and three main bullet points. There's plenty of content too. My presentations are packed with tactical and strategic information, regardless of the topic. The pictures of the kids and TV shows lighten things up and make it fun. The anecdotes and stories allow me to connect with the emotions of my audience and bring the message home.
4 Rehearse in front of a mirror-. Once your material is written, actually stand in front of a mirror with an index card of your outline and go through your presentation. On my communications coaching phone calls, a participant said he didn't realize that your voice and energy are different when you're seated. That's why standing is important. Speak from your stomach and not your throat. This will give you the volume and power that you need to project. Remember to use silences and pauses and not race through the presentation. Avoid reading and be aware of your vocal habits. Your ability to combine your vocal vitality and use your body (posture, hand gestures, and eye contact) without hiding behind a podium will help your presentation come alive. Again, be yourself. Don't try to sound like a game show host or someone that you're not. See # 3. Get real.
5- Visualize your success. If you're nervous, anxious or lack self-confidence, make a "mental movie" of your successful outcome. Picture yourself absolutely prepared and comfortable with your material, walking into the room with complete confidence, moving with poise, style and ease, delivering a stellar performance with an engaged and captive audience and people clapping and smiling as you finish. Play this movie in the morning when you first wake up, at night as you fall asleep and during the day when you begin to stress or doubt your abilities. If you see yourself as a success, you'll be a success. If you make a mental movie of a babbling fool who embarrasses himself, that's the result you'll get. Go for the homerun.
The best way to improve your public speaking skills is to practice. Volunteer your expertise at a local Rotary Club, religious group, or library program. In addition, start to watch other speakers and learn from their styles, strengths and weaknesses.
Source: Get in FrontLabels: better communication, media |
posted by Editor @ 1:04 PM
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Overcoming The Fear Of Public Speaking
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Friday, July 10, 2009 |
Do you suffer from a crippling fear of speaking in public? Or know someone who does?
Does that nerve wrecking feeling of being the centre of everyone’s attention leave you feeling queasy, breathless and like your head is full of cotton wool?
Not to mention highly embarrassing sweaty palms and painful blushing that leaves you feeling like an awkward teenager again?
If so you are not alone!
The fear of speaking in public touches the lives of many people and unlike a medical condition there isn’t the simple option of a pill to pop and many people do not feel comfortable, or can afford, a personal therapist to help them work through this phobia.
As the years go on the effect that this condition has on your life becomes more and more frustrating as you struggle to communicate effectively in not only social situations but in your working environment also.
You might be worried that you’ll be passed over for a promotion or not recognised for the contributions you have made to important projects due to you inability to clearly and concisely communicate with your boss.
Fortunately there is an alternative to those pricey therapy sessions that can help you re-train your fear response into a much more positive speaking experience.
Self-hypnosis is an alternative therapy that has provided outstanding results for people just like you.
continued:Public Speaking & Self Hypnosis
Labels: effective communication, fear public speaking |
posted by Editor @ 1:36 PM
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Importance of Communication Skills
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Thursday, June 18, 2009 |
Why are Communication Skills Important and Necessary for Professionals? The importance of communication skills cannot be underestimated. Good communication skills are necessary in all walks of life. The lack of effective communication skills have a negative impact on the personal as well as professional life of a person.
Good communication skills are a prerequisite for health care providers. Ineffective communication, rather than incompetence, precludes the doctor from conveying to the patient that the former has the best interests of the patient in mind. For instance, a doctor may be knowledgeable and may have considerable expertise in his area of work. However, a patient may feel neglected or ignored if the doctor is not particularly good at communicating. The disillusioned patient may also consider getting a second opinion. A simple miscommunication, especially when a one is ill, makes one feel awful. A good health care provider, who is able to put patients at ease with a few comforting gestures and words, will definitely be an asset to any hospital.
A teacher, who is able to communicate well with students, can inspire them to learn and participate in class. Workplace communication can improve by participating in a facilitated workshop. A workshop facilitator needs to be able to communicate. Without effective communication, the goal of workshop facilitation cannot be realized. The facilitator needs to be able to identity dormant participants and encourage them to come forth with their views without seeming overly patronizing. All this is impossible unless the facilitator has astounding communication abilities coupled with a natural empathy towards fellow beings.
Good communication skills are an invaluable asset to a salesperson since he/she is entrusted with the task of convincing the prospective buyer about the wisdom of investing in a product. This is done by assessing the needs of the buyer and suggesting a product that would meet the buyer's requirements. The product may offer a vast array of easy to use features that would definitely help in improving the quality of life of the user. Who is better to convince the buyer, about the multitude of features that the product has to offer, than a salesperson with a flair for words!
While the importance of verbal communication cannot be underestimated, one cannot do away or ignore written communication. A simple billboard, carrying a well written message, manages to hold our attention at a crossing. Authors have been mesmerizing voracious readers by the power of their words. The enthralled reader flips through the pages, reading well into the night, without giving much thought to the mode of communication. The above examples would have clearly illustrated the importance of communication skills.
Communication does not refer only to articulating words. Using sign language and the sense of touch to express and feel are also important modes of communication. Ultimately, communication should be effective. As long as there is clarity in communication, the goal of communication will be accomplished
Source:Importance of Communication SkillsLabels: Commucation Skills |
posted by Editor @ 1:59 PM
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Fear of Public Speaking
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Friday, May 08, 2009 |
 Public speaking is an example of a social phobia, and is the most commonly reported social fear.
Unfortunately, fear of public speaking can adversely impact upon one’s career, personal life and academic achievements. For example, sufferers may avoid careers which would entail public speaking or decline promotions which would involve giving lectures or presentations. Social anxiety sufferers may also experience a great deal of distress if required to give a speech at their 21st birthday, wedding etc. University students may choose their courses or subjects so as to avoid having to give presentations.
source: Fear of Public SpeakingLabels: fear public speaking |
posted by Editor @ 2:19 PM
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Motivation Tips
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Thursday, April 23, 2009 |
How to Start a Conversation with 3 Super Body Language Tips Using body language to enhance how you start a conversation can lead to great conversation. You do not have to say much just a look or a movement can speak volumes for you.
This is especially useful in situations where you can not seem to get a word in or where you are unsure of how to start a conversation.
Body language is a way to communicate without putting yourself at risk of saying something wrong. You probably already use body language, but do not even notice it. The following list shows the main points of body language that you should be aware of whenever you wonder how to start a conversation.
1. Eye use:
People say that they can learn all about a person through their eyes. It is probably the most used part of the body to communicate next to the mouth.
Your eyes can say many things, from rolling them to winking, you can display many messages with just your eyes. Sometimes you may unaware of what your eyes are saying.
Be careful to not let your eyes say you are bored or not interested in a conversation. You should maintain good eye contact to let others know you are listening.
2. Body moves:
Everyone has said hello with a wave of the hand or shown a lack of patience with a tap of the foot or nodded in agreement.
Your hands, arms, feet and head can speak for in many cases. Crossing the arms, tapping the foot rapidly or putting your hands on your hips can all say things that might not be too good.
On the other hand, clapping, tapping your foot to music or extending a hand shake can say great things. Always be aware of what your body is saying.
3. Facial expressions:
Smiling can say more than words sometimes. You should be aware of your facial expressions at all times. You may frown and be unaware of it.
Facial expressions can often be misinterpreted. A serious look of concentration may be seen as disapproval. Just make sure you are using the rest of your body to speak as well and your facial expressions should come across clearly.
Your eyes, body and face can carry on a whole conversation for you. You can speak volumes with a simple movement. You can use body language to convey a message you may not otherwise want to vocalize.
Knowing how to end or start a conversation with body language can come in handy if you do not have time to carry on a conversation, but would like to acknowledge someone.
Body language can also share a feeling with someone so only the two of you know. Make sure your body language is saying what you want it to.
Source: Body Language TipsLabels: Body language, tips |
posted by Editor @ 10:20 AM
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Body Language and Communication
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Monday, March 23, 2009 |
We have all watched presenters and decided if they are good or not, but how are we judged?
Research shows that 55% of communication is conveyed by the body language we use, i.e.; Use of eye contact, gestures and facial expressions. 38% is conveyed in the voice, it's quality, use of tone and inflections. Only 7% is conveyed in the words we use.
This is actually a scary statistic as when planning a presentation all our time and effort go into planning what we are going to say.
To be a great presenter you need to start becoming aware of your body language and what it is saying. Repetitive gestures or pacing while talking could detract from your presentation. Gestures need to be expressive, emphasizing what you are saying but at the same time neutral. A high-pitched shrill voice is very difficult to listen to, as is a flat monotonous voice. We need to ensure we are producing a good resonant sound that can be heard by our audience. Our speech needs to be clear to ensure we are understood. For this we need to exercise the muscular organs of articulation. To create an interesting voice we need variation in the pitch and pace of our presentation. As well as making correct use of pause and emphasis. I have many a time seen a great presentation destroyed by a poor delivery.
Most men in general battle to modulate the voice, while the women generally need to pay special attention to resonance. A resonant voice is a deep rich, low voice produced mainly in the chest, which is pleasing to the ear. Women naturally tend to have high pitched, nasal voices. Improving resonance is not only a necessity for women it is important for all, as people listen better to a resonant voice. A Fortune 500 statistic shows that a lower voice sells better. It is unrealistic for a woman with a tiny feminine voice to expect to effectively communicate at the boardroom table, while competing with men's naturally lower and louder voices.
It is no coincidence that 90% of the world's leaders through history were good orators, or that most company directors give good presentations. They all got there largely aided by their ability to communicate.
The way we communicate also plays a large role when making a good first impression. Again body language, is the dominant factor including, posture, handshake and the way we are dressed. If you want to send out the message of professionalism ensure you have good upright posture, use good eye contact, open body language and have a firm handshake. Make sure your clothing is appropriate to the work situation, and is neat and tidy. Have clean hair, nails and shoes. The voice should be well produced amplifying confidence
Source: Body Language and CommunicationLabels: Body language, comunications |
posted by Editor @ 10:02 AM
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Computer Communication
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Wednesday, February 25, 2009 |
As I have been in the past, a computer novice and anxious about computers, I have found it very difficult to motivate myself to even get to the computer. After many years of dabbling on computers, feeling extremely inadequate, scared and intimidated by these incredible machines I have emerged with a new energy towards them. With the help from Colin Dixon colin@servicebroker.com.au I have gained a huge amount of confidence and knowledge. With his consistent and persistent communication, prodding me along, I can now get into the computer and am starting to feel in control of my computer life. |
posted by Carollyn Rhodes-Thompson @ 4:11 PM
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Writing to communicate EEK!!!
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Sunday, March 02, 2008 |
Ever since I can remember, I have found difficulty in writing what I have wanted to say. I had no problem talking, but as soon as I was asked to write... eekk!!!
Just recently, I had to make the decision to just get over it and start writing. I love to talk so I have just decided to write the way that I speak. It made more sense to me as before I was conscious of what I was 'trying' to create. I would get bogged down in the technique and how I thought it should sound rather than just letting it flow...what was I worried about?
Josef Essberger www.englishclub.com/esl-article says " when we learn our own (native) language, learning to speak comes before learning to write. In fact, we learn to speak almost automatically. It is natural. But somebody must teach us to write. It is not natural. In one sense, speaking is the "real" language and writing is only a representation of speaking. However, for centuries, people have regarded writing as superior to speaking. It has a higher "status". This is perhaps because in the past almost everybody could speak but only a few people could write." Times are a changing and technology is changing the way that we are communicating. |
posted by Carollyn Rhodes-Thompson @ 6:04 PM
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Polishing Your Business Etiquette
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Tuesday, December 18, 2007 |
I was listening to a Beccy Cole song - Do we still get to use the lifeboats first which is about the decline in personal etiquette. And this article, in the latest SkillPath Newsletter came across my desk about Business Etiquette:
As in any social situation, there are certain expectations of who does what and when. When it gets complicated by also being a business situation, the stakes get higher.
Consider four common questions that might trip you up if you haven't thought through the proper etiquette first:
1. Who pays for the lunch? This is an easy answer. If you do the inviting (male or female), you pay for the lunch. There are several exceptions to this rule, however:
If the CEO is present, always give him or her the option to pay If there is an older-generation male present, and he insists on picking up the tab, let him If you eat out often with friends, split the check
Tip: It is never good etiquette to haggle over a bill.
2. Who opens the door? Whoever is the first to get to the door (male or female) opens the door and lets the other person pass first If you are with an older-generation male, allow him to open the door for you
Tip: The idea is to not make a fuss.
3. Who should offer to shake hands first? Male or female, it's proper to offer your hand first
Tip: Take the other person's hand and, with medium pressure, palm to palm, pump two or three times and let go.
4. Introductions: Whom do you introduce first? Introduce the person of lesser authority to the person with greater authority Say the name of the person with greater authority first Speak each person's name slowly and distinctly
Tip: Give a little information about each person as you introduce them.
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posted by Wayne Mansfield @ 5:56 PM
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Autocratic Leadership Style
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Thursday, October 04, 2007 |
According to Sri Hari H S The Communications Guy on his blog http://www.communication-skills-4confidence.com/ there are a number of leadership styles...
Autocratic leadership can be roughly translated as “A person with unlimited power or authority”. Autocracy is not a thing of past. You can still see it at work in many types of governments, organization, industries and of course the Military. While many people may believe Autocracy has no place in a modern day society which is envisioned to be moving towards a socialistic phase, I disagree. There are certain functionalities in many organizations where autocracy is required. For example, it would be a lot better to have theArmy Major take the decision on whether or not to fire rather than have a vote of hands of all those involved. Many corporate organizations and small time business run successfully due to an authoritarian and autocratic boss.
Another example would be a supervisor in an unskilled sector where he will have to dictate and get the work done. Else all the laborers might vote in for a day off and not turn up for work.
Many management gurus oppose the idea of autocracy in corporate sectors.When a leader has absolute power over his employees, there are chances for disturbances and disagreements which might be valid. Employees and team members have little opportunity for making suggestions, even if these would be in the team or organization’s best interest.
List of autocratic leaders is pretty huge. Most of the dictators like Hitler, Stalin, Saddam Hussein and kings ruled with complete and unquestioned powers. Some of them were good and some were tyrannical and the power of tyranny came from their unlimited autocratic power. |
posted by Wayne Mansfield @ 9:15 AM
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The Wisdom of Benjamin Franklin
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Wednesday, August 29, 2007 |
On Recommendations To a friend. Passy. [Date unknown.]
Permit me to mention to you that, in my opinion, the natural complaisance of this country often carries people too far in the article of recommendations. You give them with too much facility to persons of whose real characters you know nothing, and sometimes at the request of others of whom you know as little. Frequently, if a man has no useful talents, is good for nothing and burdensome to his relations, or is indiscreet, profligate, and extravagant, they are glad to get rid of him by sending him to the other end of the world; and for that purpose scruple not to recommend him to those they wish should recommend him to others, as “un bon sujet, plein de mérite,” &c. &c. In consequence of my crediting such recommendations, my own are out of credit, and I cannot advise anybody to have the least dependence on them. If, after knowing this, you persist in desiring my recommendation for this person, who is known neither to me nor to you, I will give it, though, as I said before, I ought to refuse it.
These applications are my perpetual torment.
You can have no conception how I am harassed. All my friends are sought out and teazed to teaze me. Great officers of all ranks, in all departments; ladies, great and small, besides professed solicitors, worry me from morning to night. The noise of every coach now that enters my court terrifies me. I am afraid to accept an invitation to dine abroad, being almost sure of meeting with some officer or officer’s friend, who, as soon as I am put in good humor by a glass or two of champaigne, begins his attack upon me. Luckily I do not often in my sleep dream of these vexatious situations, or I should be afraid of what are now my only hours of comfort. If, therefore, you have the least remaining kindness for me, if you would not help to drive me out of France, for God’s sake, my dear friend, let this your twenty-third application be your last.
“Model of a Letter of Recommendation of a person you are unacquainted with.”
Paris, 2 April, 1777.
“Sir,
“The bearer of this, who is going to America, presses me to give him a letter of recommendation, though I know nothing of him, not even his name. This may seem extraordinary, but I assure you it is not uncommon here. Sometimes, indeed, one unknown person brings another equally unknown, to recommend him; and sometimes they recommend one another! As to this gentleman, I must refer you to himself for his character and merits, with which he is certainly better acquainted than I can possibly be. I recommend him, however, to those civilities, which every stranger, of whom one knowns no harm, has a right to; and I request you will do him all the good offices, and show him all the favor, that, on further acquaintance, you shall find him to deserve. I have the honor to be, &c.”
Posted by Scott Allen |
posted by Wayne Mansfield @ 5:40 PM
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Ella Fitgerald
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Saturday, August 25, 2007 |
 "Just don't give up on trying to do what you really want to do. Where there is love and inspiration, I don't think you can go wrong."
Ella Fitzgerald |
posted by Wayne Mansfield @ 12:16 AM
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Grab the Moment
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Friday, August 10, 2007 |
 What have you been putting off that you should confront today?
You should open your mind and eyes to whatever has been causing that internal conflict and take action to settle the matter.
Doing nothing will not make it will disappear or solve itself. Your challenge is to take control and responsibility in your life.
By continuing to put it off, maybe it might just go away, however, deep down you will have the situation that continues eating at your energy and affecting any relationship with the person what needs to be addresses.
So, its up to you to start talking about it today. Not tommorrow. Today! |
posted by Wayne Mansfield @ 11:26 AM
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Day Dream to Success
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Wednesday, August 08, 2007 |
Alvaro Pascual-Leone, a neurologist at Harvard, has demonstrated that piano players using mental practice improve their performance more than those not practicing at all.
In fact, according to neuroscientists Robert Zatorre and Andrea Halpern, when pianists listen to a piece they know how to perform, they activate areas in the motor cortex that correspond to the finger movements they would have to make in order to produce the sounds even though they do not actually move their fingers.
Even more amazing, the same parts of their brain activate when they recall the music in their heads.
Studies like these have been done over the past twenties years in sports psychology, where basketball players and golfers have proven to increase their performance through mental practice. |
posted by Wayne Mansfield @ 10:33 AM
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Charismatic leadership style
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Monday, August 06, 2007 |
 “A rare personal quality attributed to leaders who arouse fervent popular devotion and enthusiasm.” A definition of Charisma
Fmr. President John F Kennedy and his look-alike Fmr. President Bill Clinton have often been called “The most charismatic leaders of 2000th century”
Another good example would be Adolf Hitler. While looking in retrospect, Hitler was a tyrant. But the primary reason for him to raise from a “Bohemian corporal” to “Herr Führer” was his ability to captivate people into following him.
So the stduy of Charismatic leaders, whether they are building a group, be it religious or as basic as a political party, a raving fan basis or a business team like Richard Branson, will often focus strongly what makes the group very unique and clear and distinct, thus separating it from other groups. The leader will then build the image of the group in the minds of their followers, as being far superior to all others.
This is exactly what Hitler and his Aryan Superiority Theory did. |
posted by Wayne Mansfield @ 9:36 AM
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Humour at President Bush's Expense
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Saturday, August 04, 2007 |
President Bush was visiting a primary school. One of the classes was in the middle of a discussion related to words and their meaning. The teacher asked the president if he would like to lead the discussion of the word "tragedy." So the illustrious leader asked the class for an example of a tragedy.
Little Jimmy stood up and offered, "If my best friend, Johnny, who lives on a farm, were playing in the field and a tractor ran him over and killed him, that would be a tragedy."
"No," said Bush, "that would be an accident."
Little Suzie raised her hand: "If a school bus carrying 50 children drove over a cliff, killing everyone inside, that would be a tragedy."
"I'm afraid not." explained the president. "That's what we would call a great loss."
The room went silent. No other children volunteered. Bush searched the room.
"Isn't there someone here who can give me an example of tragedy?"
Finally at the back of the room little Johnny raised his hand. In a quiet voice he said: "If Air Force One carrying Mr. and Mrs. Bush was struck by a "friendly fire" missile and blown to smithereens, that would be a tragedy."
"That's right!" exclaimed Bush. "Can you tell me why that would be a tragedy?"
"Well," says little Johnny, "it has to be a tragedy, because it certainly wouldn't be a great loss and it probably wouldn't be an accident either." |
posted by Wayne Mansfield @ 11:45 AM
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Engage Brain Before Using Mouth
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Thursday, August 02, 2007 |
The untold rule of communication is to use as least number of words as possible and still communicate as effectively as you want.
The age old saying - one mouth, two ears - use them in those proportions, really is so obvious.
A fail safe, rule of thumb is that you shouldn't speak until you know for sure what you are going to speak about!
So, when you have made up your mind to speak in front of a group, stop to collect your thoughts before you start to talk, and you will be ablehave words flowing automatically out of your mouth and you should be able to get your point of view across. |
posted by Wayne Mansfield @ 11:55 AM
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Make all parties comfortable
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Monday, July 23, 2007 |
It is important that you make all parties feel comfortable. If one person feels that you are not offering something to his advantage, he will start to feel resentful toward you. If you want the cooperation of everyone involved, you need to inform each person of the benefits of settling the negotiations. A good negotiator will listen to the viewpoint of each person and work from there.
Always be positive. Make sure that all parties work together and offer positive reinforcement by reciting past success stories. If parties in negotiations know that this strategy has worked in the past they may be more receptive to the idea.
Perhaps the most fundamental rule of negotiations is that you treat everyone with respect. Giving a gift to each party member as show of good faith will inevitably gain their respect. Have small plates of snacks available. People tend to get cranky when they are hungry.
By treating others with respect you are being viewed the same. |
posted by editor @ 3:16 PM
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Not using negative terms
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Sunday, July 22, 2007 |
Try not to use anything remotely close to negative terms, parties will grasp on to it and feel that they are being cheated. When you make a proposal that denotes positive words, more often than not, people will listen.
Before you start your negotiations, you need to sit down and look at both parties. Try to find a commonality between the two as a starting point. You need to set goals as to where you want the negotiations to go and set your priorities. You want to try and limit the amount of anger that will be brought to the table.
It is also important to try and figure out different scenarios that could lead to complications in your negotiations.
Any obstacles you can overturn before the negotiations begin will only assist you in completing your task sooner. You are negotiating to reach an equitable solution for both parties. It is crucial that you are prepared for anything when you go into negotiations.
When you enter into negotiations, state what your goals are right from the start. Do not make small talk, both parties are there to solve their dispute. When you do not start negotiating, it may appear that you are a weak negotiator.
Having a clear and concise plan will ensure confidence. |
posted by editor @ 3:14 PM
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Gestures
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Friday, July 20, 2007 |
 Gestures and other non-verbal communication such as posture and facial expressions are critical building blocks of communication.
You will learn a range of gestures to practice that will have a dramatic positive effect on your ability to communicate with confidence, clarity and credibility. |
posted by editor @ 2:59 PM
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Communication Information
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Wednesday, July 18, 2007 |
A quick guide to help you gain influence using better communication style is often helful.
Here we list a number of questions that you should ask yourself, that when answered correctly, you will be able to communicate better.
It has often been said that information is power. In any negotiation, there will be four types of information that is important to the final outcome.
 • What information do I have that the other side has also?
• What information do I have that the other side does not have?
• What information do I need to have before negotiating with the other side?
• What information does the other side need before it can negotiate with me?
This can be particularly important when negotiating with people who concentrate on price issues.
• What other things are important to this person?
• What pressures does he have on him to conclude the deal?
• How well is his company doing at the moment?
• How important is it that he deals with my company? etc.
The early phases of negotiation consist of both sides finding out more information before talking about a specific deal or set of alternatives. If you find out the other side has a time deadline that only your company can meet, it may give you the chance to negotiate on more favourable price.
If you know that the other side has recently expanded their production capacity, you may be able to negotiate more favourable terms in return for a commitment to buy certain volumes over an agreed time period. |
posted by editor @ 3:12 PM
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Fit your time in
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Monday, July 16, 2007 |
Even men can have trouble with this.
You often hear things like, I don't have time. Yet, there are many ways to fit it in. On a deeper level, many are afraid of looking at what they want or desire. There is a fear of disappointment, not being able to do it or even of succeeding and what that might mean.
There are many ways through the process of discovery and of finding the path to what you desire. The first step is just to begin. Start writing in a journal. Start writing what you want in life and build on it from there.
The important thing is to start. |
posted by editor @ 3:18 PM
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Managing Skills
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Sunday, July 15, 2007 |
Mastering managing skills is perhaps the most important of all. It's what you do with all the information and background that you have gathered through developing and using your expressive and listening skills that counts. It is no good collecting all this information if you cannot do anything with what you have learnt.
Research shows that learning good communication skills is not all that difficult. The most important things it is how you use them and put them into practice what counts.
It is widely recognised that good communication is important in all aspects of life in your work and relationships. Therefore, if you have problems communicating then you can practice, and by practicing the tips outlined on Communicating with Confidnce you be encouraged and a get better understanding of what successful communication is all about. |
posted by editor @ 3:07 PM
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The Bhagavad Gita
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Saturday, July 07, 2007 |
 "The awakened sages call a person wise when all his undertakings are free from anxiety about results."
Krishna from The Bhagavad Gita |
posted by Wayne Mansfield @ 1:02 PM
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Body Language
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Friday, July 06, 2007 |
The face says it all for this football referee who is sending a player off during the recent Asian Football League Grand Final.
 Even when you are sitting still your body language is communication with all those in your presence. Unknowingly you are giving off powerful messages of your feelings and attitudes. Learn the secrets of body language and you will be able to influence the outcome of important events in your life.
In our ever more diverse cultural community, it is vital you become aware of the different ways many Australians view the invisible signals that we give off. |
posted by editor @ 2:59 PM
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Concentration
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Monday, July 02, 2007 |
Persons with comparatively moderate powers will accomplish much, if they apply themselves wholly and indefatigably to one thing at a time. - Samuel Smiles
I always advise young men who write me on the subject to do one thing well, throwing all their energies into it. - John Wanamaker |
posted by editor @ 9:12 AM
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Flamenco and Communication
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Wednesday, June 27, 2007 |
In many Universities, dance is used to teach communication skills
In some recent research, a teacher commented:
"I have taught tertiary courses on communication, and have used the following scenarios to demonstrate to students that communication is not just about verbalisations and the written word.
“OK, pair up and when I say ‘go’, I want you to maintain eye contact with each other for thirty seconds only, but don’t communicate anything.”
We would then discuss this scenario as a class and generally the consensus would be that the eyes are very important in the communication process. And, of course they are."
The researcher further found that communication occurs without words.
"A second scenario I sometimes used was to get one of the students to walk outside the classroom and to then come in and be very careful not to even fleetingly give eye contact to anyone in the room. This student had been told not to communicate anything to anyone.
Of course, it can not be done.
We can not, not communicate.
But, some forms of communication are more powerful than others.
And, what a powerful form of communication is DANCE." |
posted by editor @ 3:05 PM
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